Personal Assistants are being important part of our life. It is helping us to make our life easier and smarter by helping us to control smart home solutions, entertainment system, online shopping etc. It can be Google Assistant, Microsoft’s Cortana or Apple’s Siri, almost every assistant is on same page. But, Amazon’s Alexa is moving ahead of all the assistants and launched Alexa for Business to make your workplace more smarter.
Using Alexa for Business, organizations can deploy Alexa enabled devices across employee’s desk, meeting rooms, power and temperature settings, salesforce integrations etc. Administrative features provide organizations with the ability to manage skills, users, and devices across organizations. Skills or groups of skills are deployed directly to devices provisioned within the organization.
Amazon has also invited some companies to participate for building skills for their products. For Example —
- Concur: “Alexa, ask concur when is my next business trip?” For employees whose companies use Concur, the Concur skill gets relevant itinerary details for upcoming travel to keep the employee up to date wherever they are.
- Polycom: “Alexa, start the meeting.” Polycom created skill using Alexa for Business device API to automatically turn on Polycom video conferencing equipment and start meetings.
- RingCentral: “Alexa, ask RingCentral to read my voicemail.” RingCentral built a skill to start calls, send text messages, listen to voicemails, and join web meetings all with voice commands.
- Salesforce: “Alexa, ask Salesforce Einstein for the opportunities list for the first quarter.” Salesforce has built a skill that allows customers to access Einstein analytics and insights.
- Tact: “Alexa, ask Tact what is the latest on Globex deal?” Tact users now access their Salesforce data over voice.
User can also build skills using Alexa Skills Kit (ASK) and Alexa for Business that enable employees to use Alexa while at their desk to quickly find information such as the latest sales data or inventory levels. They can also build skills to use conference rooms, meeting equipments, making phone calls, setting office temperatures and many more.
Additionally, organizations can build their own Alexa skills for terms used by them.